How to set up a brand for eSIMs Cloud link sharing

We’ve enabled custom branding to highlight your own brand while sharing eSIMs. This can be set up by creating a brand in the Partner Platform. The brand settings play a crucial role in customizing the experience across various components of eSIMs, the Partner Platform, emails, and PDFs. Here's how they are used in each area:

eSIMs Cloud: Brand settings personalize the eSIM details display, incorporating logos and colors in the user interface. This ensures consistent brand representation when customers interact with the eSIM service.

Partner Platform: Brand settings customize eSIM QR codes, reflecting your own brand by showcasing your logo.

eSIM emails: Brand settings influence the appearance of emails sent to customers. They ensure that email templates carry your branding (logo, colors, etc.) and contain the eSIMs Cloud link, creating a consistent look and feel in communications.

eSIM PDFs: Brand settings apply to generated PDF documents, incorporating logos and support contact details.

How do I access brand settings?

Once you have the necessary permissions, you can access the Brand Settings page. Click on your username in the top right corner. The Company Settings will contain a Brand Settings tab.

How do I create a new brand?

Enter the brand name. The system will automatically suggest a unique brand alias, with a validation check to ensure it’s not already in use.

You’ll also see the eSIMs Cloud URL and email associated with the brand.

The brand setting name serves as an internal identifier for brand settings within the system. This parameter will be used to assign a brand via the API.

Add the visual elements for brand styling, including your brand logo, icon, hero image, and brand color.
Screenshot 2024-11-23 at 23.26.15.png

In the Customer Support Details section, include your support email and optional phone number.

Brand eSIM settings allow you to manage the visibility of eSIM details. Once it’s:

Enabled - users can check the eSIM usage and details.

Disabled - only the installation instructions are visible, with basic eSIM Information.

As you change these settings, the preview section updates in real-time, previewing the branded PDF and other changes.

What do the brand settings affect?

Based on the brand settings, other parts of our products can be affected. The table below shares the details of those connections.

Input	QR Code	eSIM PDF	eSIMs Cloud	Share eSIM Emails
Brand name	N/A	N/A	Name of the Web Tab	Sender name
Brand alias	N/A	N/A	URL → https://esims.cloud/{brand_alias}/{eSIM_id}	Sender email → {brand_alias}@esims.cloud
Brand setting name	N/A	N/A	N/A	N/A
Brand logo	N/A	It’s visible on the top of the PDF	Visible on the top of the Page	N/A
Brand icon	Visible in the center of the QR Code	Visible in the QR codes	Visible in the Browser’s Tab Favicon Visible in QR Codes	N/A
Hero image	N/A	N/A	Visible in Contact us Page	Visible on the top of a Branded Email

Once the brand is created, how do I assign the brand through API?

When submitting an order, the brand can be specified by adding the "brand_settings_name" value. It also can be done at a later stage by updating the assigned brand. This ensures that the eSIM will reflect the selected brand’s settings, such as logos and color schemes.

All the details about retrieving branded eSIM information are outlined in How to get the eSIMs Cloud sharing link through API.

Yes, you can. If neither method is used to specify branding, the eSIM will be unbranded by default. This means it won’t include any partner-specific branding for sharing, and users won’t see Contact Us details. All of the other functionalities will still work.

How to set up a brand for eSIMs Cloud link sharing

How do I access brand settings?#

How do I create a new brand?#

What do the brand settings affect?#

Once the brand is created, how do I assign the brand through API?#

Can I use the eSIM sharing link without creating a brand?#

How do I access brand settings?

How do I create a new brand?

What do the brand settings affect?

Once the brand is created, how do I assign the brand through API?

Can I use the eSIM sharing link without creating a brand?